Too many leaders look for a simple solution to their cultural problem.
There is no simple solution.
Culture emerges from every single behavior of every single employee.
We get what we tolerate. And what we ignore.
Managing culture requires that we make it a priority and maintain a relentless focus. A focus on how we hire, fire, promote, compensate, greet, celebrate, talk to each other. It’s complex, contextual, nuanced.
It requires caring.