Ethical leadership lessons from John McCain

In a recent post, Dr. Linda Henman wrote about what set John McCain apart as a leader and a teacher. Here I select a few attributes of McCain to show how he was also a model of ethical leadership for those of us in the corporate world.

  • Civility must define leadership. We must use radical empathy to realize that others have a good reason to behave the way they do. We often don’t know their history and the context of their current life. Sometimes, they themselves don’t understand why they do what they do. By accepting that they are as they are, we can treat everyone with civility.
  • You can disagree without being disagreeable. We do this by taking the time to understand the other and by deploying kindness. Once people feel understood, they are more likely to accept that someone else might see things differently. Ask good questions, rephrase what you’ve heard to make sure you understand, and then politely explain your point of view.
  • Refuse to be a victim. Life might be random but it’s not unfair. All of us will have a bad boss, will get laid off, or won’t be recognized for our good work at some point. None of it is bad unless we think it so. As Marcus Aurelius said, “Choose not to be harmed and you won’t feel harmed. Don’t feel harmed and you haven’t been.”
  • Have a sense of humor. We do serious work but that’s not a reason to take ourselves too seriously. If we remember that not much matters other that family, friends and health, it’s easy to laugh at the “problems” we face. Most of us know people who have suffered tragic losses and still kept their sense of humor. My dad, who came within inches of losing his life to cancer, used to quip “Other than my cancer, I’m in great health!” Now, I’m not saying that humor saved his life. But it certainly help him and those around him during the difficult years.

John McCain was an extraordinary individual who practiced his philosophy every day. Even in death, he remains a great role model.

We will get hurt

We spend a lot of time asking employees to mind what they do and say so as not to hurt of offend others.

Perhaps there should also be room for us to teach employees how to prepare for hurt and offenses.

Here is one method, borrowed from today’s entry in The Daily Stoic. First, we should not expect to work our entire life without a colleague offending us. This expectation is absolutely ridiculous. Second, we should consider (as in think carefully about) the offenses that can be realistically thrown at us. Third, and clearly most difficult, we should want for these offenses to materialize as an opportunity to practice excellence and virtue.

This teaching reminded me of a story about Ajahn Chah, the famous Thai Buddhist monk:

Before saying a word, he [Ajahn Chah] motioned to a glass at his side. “Do you see this glass?” he asked us. “I love this glass. It holds the water admirably. When the sun shines on it, it reflects the light beautifully. When I tap it, it has a lovely ring. Yet for me, this glass is already broken. When the wind knocks it over or my elbow knocks it off the shelf and it falls to the ground and shatters, I say, ‘Of course.’ But when I understand that this glass is already broken, every minute with it is precious.

When we know – truly know – that someone will eventually offend us at work one day, we can shift our attention to the joyful moments at hand.

Culture and habits

Culture is simply an outcome of our processes.

Put another way, culture is an outcome of our habits.

Nearly 2,000 years ago, Epictetus would recommend that we break our bad habits by simply abstaining from the behavior for one day, then try for two days, and so forth until we’ve built a chain of days. And then the goal was not to break that chain.

Most leaders have a weakness that affects the culture. It could be a short temper, telling inappropriate jokes, a lack of transparency, procrastination, condescension, or worse. The way out is to resolve to correct these behaviors for one day, and then again the next day. To build a chain and then not to break it. As that chain grows stronger, so does the culture.


Hat tip to Ryan Holiday and today’s entry in The Daily Stoic.

Paying our taxes

Some taxes are not financial but they are still an expected consequence of, and a burden to, any activity we engage in.

Some employees will ignore the policies we write. Others will cheat on the training we offer. Some will circumvent the controls we establish. Others will lie during investigations.

Just like financial ones, these taxes should hardly surprise us. We should expect to pay them when we create our E&C program. Being mindful that they are a natural consequence of our activities, we can seek to minimize their effects. But they cannot be completely eliminated.

Knowing this, and accepting it, can go a long way in reducing the stress associated with the job of an E&C professional.


HT to Ryan Holiday’s The Daily Stoic.

A more ethical workplace is possible

Here is a famous meditation from Marcus Aurelius:

“When you first rise in the morning tell yourself: I will encounter busybodies, ingrates, egomaniacs, liars, the jealous and cranks. They  are all stricken with these afflictions because they don’t know the difference between good and evil. Because I have understood the beauty of good and the ugliness of evil, I know that these wrong-doers are still akin to me… and that none can do me harm, or implicate me in ugliness – nor can I be angry at my relatives or hate them. For we are made for cooperation.”

– Meditations, 2.1

The first part of this meditation is most often quoted. Students of stoic philosophy use it to prepare themselves for the usual daily frustrations. Why get upset at someone cutting us off in traffic when we can easily expect it will happen? When it does happen, we can just say: “Of course.” For the E&C professional, we can just as easily prepare ourselves for those in our organization who will cheat, steal and lie.

The second part of the quote is most often neglected – or omitted entirely. The call for cooperation reminds us that our duty is not to disregard the wrongdoers but to respond with kindness. It would be too easy to assume that a wrongdoer cannot change. But haven’t we all been wrongdoers at some point? The ethical leader understands the growth mindset and believes that we all have the ability to become better. This belief, in turn, creates a responsibility.

Today, each day, let us assume this responsibility of making our workplaces more ethical.

Right discipline

Whenever someone has done wrong by you, immediately consider what notion of good or evil they had in doing it. For when you see that, you’ll feel compassion, instead of astonishment or rage. For you may yourself have the same notions of good and evil, or similar ones, in which case you’ll make an allowance for what they’ve done. But if you no longer hold the same notions, you’ll be more readily gracious for their error.”

– Marcus Aurelius, Meditations, 7.26

At 49 years old, I have made enough mistakes to recognize in the mistakes of others one of my own. At times, this awareness helps me realize that the other person’s wrongdoing hasn’t hurt me at all. I can let go without a word spoken, without a gesture made.

In the workplace, we cannot always quietly forgive wrongdoers and wish them well on their way. We have a duty of care to the organization and its stakeholders. However, we can remember the words of Marcus Aurelius when deciding on the appropriate discipline, and be mindful that the very act of discipline we decide upon will be viewed by others as good or evil.

Acting justly

 

“Wisdom and acting justly are the same.”

– Marcus Aurelius, Meditations, 4.37

I’ve always had a problem with the image of a wiseman as a long-bearded recluse living in a cave at the top of a snowy mountain. What can you be wise about if you live by yourself and do nothing all day?

I much prefer the Stoic view of Marcus Aurelius: “Wisdom and acting justly are the same.” When I hear that someone made a “wise move”, I picture a person who thought deeply about what needed to be done and then took the right action. Those who should know better and fail to act, we often call fools.

The ethical leader is not simply expected to act but to act justly.

Combat-ready

The ancient Stoics would practice their response to unpleasant situations in advance. From the possibility of meeting a rude person to the certainty of their own death, they would rehearse the event so as to be better prepared to respond with virtue.

In the corporate world, we know that conflict is inevitable yet few of us truly prepare for it. But what if we rehearsed our response to a colleague asking us to punch his time card so he can sneak out early? Or our response to a boss asking us to work on the weekend without claiming overtime? To an inspector asking us to falsify test results? To a government official asking us to hire her nephew during contract renewal negotiations?

There’s a reason we keep our soldiers combat-ready in peacetime. Why not prepare our employees for the conflicts we know they are going to face one day?

Cave studiosum

“Crimes often return to their teacher.”

-Seneca, Thyestes, 311

“Bloody instructions, which, being taught, return / To plague th’inventor.”

-Shakespeare, Macbeth

 

The ethics & compliance professional would do well never to recommend an illegal or unethical course. Evidently.

She would do well also never to look the other way when such a course is taken. Doing so allows the perpetrator to blackmail her later on – or worse.

And perhaps she should avoid any employer who seems only to tolerate her advice, lest she is willing to suffer a fate akin to Seneca’s at the hands of Nero.

We are all linked

“Meditate often on the interconnectedness and mutual interdependence of all things in the universe. For in a sense, all things are mutually woven together and therefore have an affinity for each other – for one thing follows after another according to their tension of movement, their sympathetic stirrings, and the unity of all substance.”

– Marcus Aurelius, Meditations, 6.38

This quote is from today’s entry in The Daily Stoic. Ryan Holiday, the author, follows with an observation from Anne Lamott that “all writers are little rivers running into a lake”. He offers that what is true for writers is also true in many industries, “though sadly, even inside the same company, people selfishly forget they’re working together.”

Many ethics & compliance professionals experience this disconnect within their organization. Who among us hasn’t complained about HR’s secrecy, or neglected to partner with Learning & Development? One day we think we can go at it alone and the other we’re frustrated by Operations ignoring us.

Perhaps today we would do well to ask, at the outset of a task or project, “Who else is affected by my work?” For certainly we will start a chain reaction that will go full circle and affect us sooner or later.