Compliance with all rules?

Do we want a compliant organization or one that does the right thing?

If we agree that we can’t have a rule for everything, and that two rules can conflict, then a compliant organization is not what we really want.

What we really want is an organization that asks a lot of questions because it wants to do the right thing, in every situation.

Including situations governed by an unjust rule.

HT to Seth Godin

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