Adding flexibility to rules

Organizations are complex.

To operate them efficiently, rules are helpful. When you see something that works, it helps to create a process – a rule – around it. The rule creates an algorithm that can be preserved and shared and followed.

At the same time, the rule preserves the status quo. It creates rigidity. When change inevitably comes, resistance leads to breakage.

What if we could adapt before we break?

That’s where values come in. Values are flexible. We can perform with integrity and show respect and foster trust in various ways. We can change the rules as necessary without changing our values.

Values are to adaptive performance what rules are to tactical performance.

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