Right action and culture

When you teach others through your actions, you skip the pretense of knowing what is right for them. Action offers lessons in how rather than what.

– Kyle Eschenroeder, The Pocket Guide to Action

Eschenroeder’s quote reminds us that the best way to teach ethics & compliance is to model it.

When an employee observes a supervisor do the right thing, no training is necessary. The employee immediately understands what is important and expected. The learning in one situation can be applied in other situations.

A compliant culture is created effortlessly from a string of right actions.

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