I will help you

Employees who are victims of wrongdoing are sometimes in a messy state.

Some of them are so focussed on what has happened to them that they cannot see the big picture. They are so emotional that they cannot tell their story without providing every detail. The day before they came to you for help, they were in someone else’s office asking for their support; tomorrow, they’ll be writing to the Board of Directors.

The easiest way to defuse the situation is to pronounce a magic formula before you say anything else.

The magic formula is: “I will help you.”

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s