It’s not easy to change how we hire, compensate, promote, discipline and fire people.
Especially when we try to change quickly in an effort to improve the culture.
It’s much easier to create a new habit around a tiny part of each process and to stick to that habit. We can decide to meet with each new employee for 10 minutes and let them know that we are there for them when they face their first ethical dilemma. We can ask team members if they know of any reason why a colleague should not be promoted. We can publish weekly stories of employees doing the right thing in an effort to normalize their behavior across the company. So on, so forth.
Create a multitude to non-threatening habits, each one nudging the culture in the right direction, and watch your culture improve – seemingly without resistance.