In an article titled “Changing Boeing’s corporate culture won’t be easy“, the author writes that “systemic errors can sometimes be very difficult to track down and eradicate.”
That’s the whole point of systems, of processes. We design systems and we create processes so that some decisions don’t have to be made over and over again. Culture is simply an outcome of these processes and systems.
So yes, changing a bad system is difficult.
But so is changing a good system.
How’s your system?