I often write about two topics on this blog: the fraud triangle and the science of total motivation.
The fraud triangle tells us that given enough pressure, a person will engage in fraud (or any wrongdoing, really) if they think they can get away with it and if they can rationalize their behavior. The science of total motivation (ToMo) demonstrates that pressure can hurt business performance.
The common culprit is pressure. And the question for any organization affected by the COVID-19 pandemic is: are your employees feeling additional pressure right now? If the answer is yes, then you know what to expect.
But external pressures can also propel organizations willing to improve their culture, to experiment with ways to cope with this crisis, to align their purpose with the goals of public health, and to take steps today that will make them stronger when the pandemic is over. The worse thing they can do is to hunker down.