I am currently reading Systems Thinking Made Simple, which convincingly demonstrates that simplicity underlies complexity. In fact, it drives it.
Therefore, when faced with a complex problem, an important approach to finding a solution is to discover the simplicity underneath. What are the simple rules driving your compliance problem today?
Similarly, when building a compliance program, which ought to be complex, remember that it must rest on simple rules. Identify those rules at the outset. Write them down. Display them for all to see. Make sure every element of your system obeys those rules. If everyone interacting with the system understands the simple rules, they will not be overwhelmed by the complexity that emerges.
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