A few years ago we suffered serious water damage at my house. Not wanting to hire some Joe Blow contractor to do the repairs, my wife and I turned to a Big Box home renovation store. We soon found out that their standard practice is to subcontract to Joe Blow contractors.
So it’s not surprising to read about Home Depot getting in trouble for this practice (we didn’t hire Home Depot, by the way). They tried to save $100 here, $200 there, putting their customer’s health at risk, and now they must pay a $21,000,000 penalty and implement a compliance program. Had they created a compliance program from the get go, it would have been cheaper and it would have been the right thing to do for their customers, their shareholders and for the industry.
As they say, if you think compliance is expensive, try non-compliance.
The Ethical Leader 