Newsjacking

In a study by Kouchaki and Desai (2015), employees who reflected on the importance of ethical behavior were found to be less likely to engage in unethical behavior.

To create the conditions for such reflection, companies often provide off-the-shelf ethics training. Unfortunately, most employees find the traditional online modules to be relatively boring (and the end-of-module quiz too easy).

Perhaps a more engaging approach is to provide employees with opportunities to discuss real-world ethical dilemmas. A quick look at the morning news should offer several examples of cheating, lying, and stealing. Any supervisor can start a discussion with this phrase: “This just happened at Company X. Could it happen here? If not, why? If yes, how could we respond differently?”

Doing this on a regular basis is sure to align the moral compass of most employees. Give it a shot.

Speed and transparency

If the reports are true, this is what happened in just a few days at NBC Universal: a subordinate of the CEO complained of an inappropriate relationship with him, the company investigated, and the CEO apologized and stepped down.

Things rarely move this fast and so transparently. But speed and transparency are necessary if you want your employees to believe your dedication to live by your stated values.

How would a similar situation be handled at your company?

Accountability

Supreme Court Justice Roberts has just been “invited” to testify before the Judiciary Committee.

This speaks to the accountability of individuals in positions of power. While the circumstances surrounding Justice Roberts’ testimony are unique to the legal and political sphere, there are important lessons that can be applied in a corporate setting.

One key takeaway is the importance of transparency and accountability in decision-making processes. In a corporate setting, leaders must be willing to answer questions and be held accountable for their actions. This means being open and honest with stakeholders, including shareholders, employees, and customers, about the reasoning behind important decisions. I’ve written about this here.

Another lesson is the need for a robust ethics program that includes regular training and guidance for employees. This program should outline the company’s values and principles and provide clear guidelines for behavior. Additionally, a culture of ethical behavior should be fostered and encouraged from the top down, with leaders setting the example for the rest of the organization. If the big boss accepts expensive gifts from suppliers, what message does it send to the rest of the organization?

Finally, the importance of an independent oversight body cannot be overstated. In the case of the Supreme Court, the Judiciary Committee provides a check on the actions of the court and its justices. In a corporate setting, this could take the form of an independent board of directors or a separate ethics committee. Such a body can provide impartial oversight and ensure that ethical lapses are identified and addressed in a timely manner.

Overall, the news of Justice Roberts’ testimony underscores the importance of accountability, transparency, and ethical behavior in positions of power. These lessons are equally applicable in a corporate setting and should serve as a reminder to companies to prioritize these values in their decision-making processes.