Leadership and cultural problems

Let’s play a game.

Let’s pretend that, like President Trump, some of our direct reports are recording our private discussions at work.

What should we do?

The “usual” steps are:

• Create a new policy prohibiting recordings at work
• Create training about the new policy
• Search all employees at the door for recording devices
• Conduct random checks
• Terminate violators

Of course, none of these steps are addressing the cause of the problem.

When our employees’ behavior suggests a cultural problem, we need to find the cause in our behavior, not theirs.