Almost on a daily basis, humans confuse impact for intent.
If someone else’s behavior impacts us negatively, we ascribe a negative intent to that person. But often it’s not the case.
Just like the neighbor’s dog wasn’t trying to wake you up at 2 AM, the person who cut you off in traffic might have been rushing to an emergency. And the colleague who didn’t invite you to a meeting could have been distracted just before clicking the send button.
Assume positive intent. It’ll have a positive impact on your well-being.
The Ethical Leader 