After a workplace investigation, management typically considers two types of actions: corrective and disciplinary.
Each type offers an opportunity to improve the organizational culture.
- The right disciplinary action will send a message to all other employees about what behaviors are not acceptable.
- The right corrective action will create or change a process that will direct employees towards a more compliant and ethical behavior.
To maximize the cultural impact of these decisions, management must deliberately aim to improve the culture when making them.