When a supervisor speaks about the code of conduct, she is effectively inviting her employees to ask questions when facing an ethical dilemma.
When she discusses a policy, it makes her employees wonder what other policies might exist.
When she shares what she’s learned from a recent online training module, she’s gently reminding her troops that they need to complete their training as well.
When she explains the necessity of a new control, she is prompting everyone to look for other compliance gaps.
When she praises an employee for speaking up, she is showing everyone else what behavior is expected of them.
Simple acts. Day in, day out. Each building an ethical culture, almost effortlessly.