High and low fidelity

“Don’t cheat. Don’t steal. Don’t lie.”

That’s a phrase my CEO repeats regularly at town hall meetings. It compresses our code of conduct and our policies into a neat reminder that we seek always to do the right thing.

The problem with compressions is that they are low fidelity. “Don’t lie” doesn’t tell an employee what to say or who to ask for help. The high fidelity recording is the actual policy.

So, of course, we need both.

Hat tip to Seth Godin.

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