Today, I will be hosting a Q&A call on the topic of internal investigations for my team of ethics & compliance officers (ECOs).
One of my colleagues, a retired FBI special agent, will be answering most of the questions. We have no agenda and no slides. We haven’t prepared in the slightest way, if you discount the 60+ years of experience we have between the two of us.
The idea of hosting Q&A sessions came to me after years of delivering formal presentations. I noticed that my favorite part of a one-hour presentation was the Q&A in the last 2 to 5 minutes. I loved the engagement and I felt, no, I knew, that I was adding real value. Eventually, I decided to allocate at least a third of any presentation to Q&As, no matter how much time I was given to present. Even when I took one hour of questions, I seemed to run out of time and employees would approach me afterwards for more.
So it wasn’t a big stretch to create Q&A-only sessions. I have hosted several on conflict of interests and investigations, and will soon offer other topics. The beauty of these sessions is that I don’t have to guess what’s on my team’s mind. They will ask us questions that really matter to them. We will add value no matter what. It’s a great feeling.
Any leader can easily hold these sessions. Choose a topic your employees care about. For example, you can hold a session for employees who joined your organization less than 3 months ago. Based on their questions, you’ll be able to identify ways to improve your onboarding process. Or you can do something a bit more challenging and hold a session about bullying or sexual harassment.
The density of value-add in Q&A sessions is worth a leader’s time. Give it a try.