Acknowledging the resistance

When ethics & compliance professionals create a new policy, training, or control, it is for the good of the organization. However, it is also likely to negatively affect a small group within the same organization. In fact, it usually does.

This presents us with a choice: we can ignore this small group or we can embrace them. We can consult them early in the process, explain why we are taking this course of action, and ask for feedback and for ideas to minimize the impact on them.

The time we invest up front will generate immense returns down the road.

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